LEAN SERVICES. CERTIFICATION MANUAL

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Sinopsis de LEAN SERVICES. CERTIFICATION MANUAL

We know that the services provided by any industry have increased costs between 30% and 80% due to different “wastes” in several of their processes. By leveraging Lean tools, Lean Service is designed to create a quicker and more ef? cient process that results in high-quality services and improved productivity. Some of the benefits are: Significant improvement in the quality of the services provided by a company. Significant reduction in the time spent on service activities. Significant reduction in the cost of providing services. Increased competitiveness and profitability.
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Datos del libro

Páginas del libro:

348

Editorial:

MARGE BOOKS

Idioma:

INGLÉS

Encuadernación:

Tapa blanda

ISBN:

9788417903282

Fecha de publicación: